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¸ÅÒª£ºResume number: 272843302 Updating date: 20xx-11-09 12:27:51 no photo Name: Mr. LIN£¬Mao Nationality: China Current Place: Guangzhou Height/Weight: 175 cm£ 70 kg Marital Status: Single Age: 30 years Career Objective Application type: Oversea Student Preferred job title: Security/Futures/Foreign Exchan

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Resume number: 272843302 Updating date: 20xx-11-09 12:27:51 no photo Name: Mr. LIN£¬Mao Nationality: China Current Place: Guangzhou Height/Weight: 175 cm£ 70 kg Marital Status: Single Age: 30 years Career Objective Application type: Oversea Student Preferred job title: Security/Futures/Foreign Exchange Broker: Assitant manager ¡¢ Financial Advisor/Financial Planner: Customer service manager ¡¢ Security/Futures/Foreign Exchange Broker: Assitant manager Working life: 3 Title: Middle title Job type: Full time Expected Start date: In a month Expected salary: £¤8,000--£¤12,000 Preferred working place: Guangzhou Work experience Company's name:HSBC Global Customer Service(Guangdong) LimitedBegin and end date: 20xx-07-Enterprise nature:Soly foreign funded enterprisesIndustry: Accountant/Finance/Banking/InsuranceJob Title: Assistant Manager-SupervisorJob description: -Professional customer service customers;
-Lead the team to meet Performance Level Agreement;
-Strive for team consensus and win-win agreements;
-Coach and help develop team members;
-Motivate and inspire team members;
-Support to branches and back offices.
-Supports to branch & back office
-Team leading,managing,monitorReasons for leaving: Willing to take another challengeCompany's name:AVLINK ENTERPRISES LTDBegin and end date: 2005-09-2005-12Enterprise nature:Sino-foreign joint venturesIndustry: Service IndustryJob Title: Sales ManagerJob description: As being an International Trade company, AVLINK ENTERPRISES LTD deals with exporting business of AV products. It's customers mainly from Europe and North America;
Maximize sales and meet individual and team sales quota assigned;
Ensure achievement of customer intimacy and provide best sales service for customers within company.Reasons for leaving: Family reason Educational Background Name of School: York University (Toronto, Canada) Highest Degree: Bachelor Date of Graduation: 2005-06-01 Name of Major 1: Economics Name of Major 2: Marketing Education experience: Start dateEnd dateEducation organizationMajorsCertificateCertificate No20xx-0320xx-03The International Association of Registered Financial PlannersIARFPIARFPM0805109 Language Ability Foreign Language: English Level: perfect Language ability: TOEFL COMPUTER BASE 245 Chinese level: perfect Cantonese Level: perfect Relevant skills and abilities -Professional customer service customers;
-Sense of the leader;
-The International Association of Registered Financial Planners;
-Mirco soft office
-Lotus Note using Self-recommendation letter I am looking for opportunities to work in a challenging and stimulating position that will necessitate the development and expansion of my expertise, while at the same time making a significant contribution to the organization.
I graduated from York University, Canada with a degree in Economic; also I received two diplomas in International Finance and Marketing from Pei Zheng Commercial College, China. And recently I am taking the IARFP course (The International Association of Registered Financial Planners) during weekends to future my education. Throughout my academic career in economics, finance, and business fields, my education has made me well versed in the theories. Moreover, when in school, as the Captain of the School Soccer Team, I gained courageous leadership and developed the skills of inspiring and influencing others; as the Vice President of Student Union of School of Finance, I improved my abilities to manage collectively.

In addition to my work experience in the position of Assistant Manager Customer Contact Centre in HSBC Global Resourcing since July 20xx, I¡¯ve been maintaining the high performance standards of operation functions. The Best Performance Awards entitled weekly and monthly can be clearly illustrated my success in the particular position. Besides the high performance in the job, I have participated lots of events and activities in the organization. As the result of my hard work contributed to the corporation, I was promoted to Supervisor last September. After being promoted to a Supervisor, I¡¯ve successfully been leading the team to meet the Service Level Agreement, providing the excellent services to both external customers and internal colleagues. Overall, I developed strong judgment, decision making and customer service skills in the past years.

In sum, I am an enthusiastic and motivated individual who possesses a variety of skills in banking service fields.I would appreciate the opportunity to discuss my qualifications more extensively in an interview. Thank you for your time and consideration.

Sincerely,

Mao Lin