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¸ÅÒª£ºResume number: 35466202 Updating date: 2012-08-09 22:26:48 no photo Name: Mr. qinchangmei Nationality: China (Mainland) Current Place: Baiyun Height/Weight: 165 cm£ 62 kg Marital Status: married Age: 39 years Career Objective Application type: Jobseeker Preferred job title: Customer & Technology Sup

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Resume number: 35466202 Updating date: 2012-08-09 22:26:48 no photo Name: Mr. qinchangmei Nationality: China (Mainland) Current Place: Baiyun Height/Weight: 165 cm£ 62 kg Marital Status: married Age: 39 years Career Objective Application type: Jobseeker Preferred job title: Customer & Technology Support: sale engineer ¡¢ Sales Engineer: Service engineer ¡¢ Dynamic/Energy/Mineral: Service engineer Working life: 16 Title: Middle title Job type: Full time Expected Start date: In a month Expected salary: £¤8,000--£¤12,000 Preferred working place: Guangzhou Guangdong province Guangdong province Work experience Company's name:AtlascopcoBegin and end date: 2003-05-Enterprise nature:Soly foreign funded enterprisesIndustry: Mechanics/Electrical Equipment/Heavy IndustryJob Title: Service engineerJob description: 1. Project startup, installation, regular maintenance and customer's training;
2. Be responsible for customer's call back, technical support and problem solving;
3. Provide technical and quality feedback to management according to customer's feedback;
4. Working closely with sales team & project team to satisfy customer;
5. Develop / keep good relationship with customer for both internal and external;
6. Regular customer visiting to find out their demands and service business opportunity during service trip;
7. Manage service quotation / service contract and achieve service revenue target in responsible territory;
8. In cooperation with credit controller / finance department to ensure that AR is collected on time against payments term;Reasons for leaving: no developmentCompany's name:Minsheng Weiye Mechanical & Electrial Co.,LtdBegin and end date: 2000-01-2003-05Enterprise nature:Private enterprisesIndustry: Mechanics/Electrical Equipment/Heavy IndustryJob Title: After-sale serviceJob description: startup, installation, regular maintenanceReasons for leaving: change a work enviroment Educational Background Name of School: Xiangtan mining institute Highest Degree: Bachelor Date of Graduation: 1994-07-01 Name of Major 1: Mining engineering Name of Major 2: Mining engineering Education experience: Start dateEnd dateEducation organizationMajorsCertificateCertificate No1990-071994-07Xiangtan Mining InstituteMining Engineeringbachelor Language Ability Foreign Language: English Level: excellent Chinese level: excellent Cantonese Level: good Relevant skills and abilities Good English level, solid work experience Self-recommendation letter I have over 10 years work experience and with 8 years technical support experience. Excellent communicator, the last 6 years my mainly experience are included:
1. Project startup, installation, regular maintenance and customer's training;
2. Be responsible for customer's call back, technical support and problem solving;
3. Provide technical and quality feedback to management according to customer's feedback;
4. Working closely with sales team & project team to satisfy customer;
5. Develop / keep good relationship with customer for both internal and external;
6. Regular customer visiting to find out their demands and service business opportunity during service trip;
7. Manage service quotation / service contract and achieve service revenue target in responsible territory;
8. In cooperation with credit controller / finance department to ensure that AR is collected on time against payments term;

My above experience can be a good match with your request for the technical support engineer.
Dear Sir or Madam, I am optimistic£¬working hard, stand on my solid ground, responsible and brave enough to meet the challenge. Ability to work well with others, be willing to learn and progress. Have positive work attitude and be willing and able to work diligently without supervision. I will study by myself, so I think I must be able to finish my work in the future.